Talbots Closing All Stores – A favorite conservative clothing store Talbots will close all stores some before Christmas 2008 – Here is the list of other popular retail stores closing.
Talbots Closing All Stores is not the last time you’ll that headline about one of your favorite retailers closing completely or closing some of it’s stores.
As economic times get rockier, specialty stores and small chains are typically the first to go, so the news that Talbots will be closing all stores comes as no huge surprise but this list of other store closings might come as a shock.
Store Closings
Ann Taylor- 117 stores nationwide are to be shuttered
Lane Bryant, Fashion Bug,and Catherine’s to close 150 stores nationwide
Eddie Bauer to close stores 27 stores and more after January
Cache will close all stores
Talbots closing down all stores
J. Jill closing all stores
GAP closing 85 stores
Footlocker closing 140 stores more to close after January
Wickes Furniture closing down
Levitz closing down remaining stores
Bombay closing remaining stores
Zales closing down 82 stores and 105 after January.
Whitehall closing all stores
Piercing Pagoda closing all stores
Disney closing 98 stores and will close more after January.
Home Depot closing 15 stores 1 in NJ (New Brunswick)
Macys to close 9 stores after January
Linens and Things closing all stores
Movie Galley Closing all stores
Pacific Sunware closing stores
Pep Boys Closing 33 stores
Sprint/ Nextel closing 133 stores
JC Penney closing a number of stores after January
Ethan Allen closing down 12 stores.
Wilson Leather closing down all stores
Sharper Image closing down all stores
K B Toys closing 356 stores
Loews to close down some stores
Dillard’s to close some stores
This is the list of announced closings before January, 2009.
That’s the lastest news about Talbots Closing All Stores.
Tags: SEC, Security Exchange Commission, store closings, Talbots closing, Talbots closing all stores
November 20th, 2008 at 11:14 am
I’ve seen this list going around the internet, and much of it is true, but doesn’t tell a full picture on some of these closings.
Such as Ann Taylor is closing its stores to focus on it’s key brand, and will close 25 Ann Taylor stores in 2008 and 14 stores in 2009, the rest in 2010.
Also, the Pacsun listing is incorrect, as they are closing their “Demo” stores, remaining with 815 Pacsun stores open.
This list is more of the “panic” emails that fly about, and while I’m not denying that the retail picture is bad news for the next couple of quarters or more, there sure seem to be a LOT of people out shopping lately, so we may be in for a better than expected results from Q4 for some retailers (hopefully not just Wal Mart!)
November 20th, 2008 at 4:04 pm
I work for Ann Taylor Stores Corporation and wanted to assure you that Ann Taylor is a financially strong Company with a healthy balance sheet. We already communicated early this year that we are closing a number of stores through 2010, but we continue to open new stores and have close to 1,000 stores in our fleet. Ann Taylor and LOFT Gift Cards are a great idea for gifting this holiday, and they can be redeemed at any of our stores or online. Although the source of this viral email is questionable, we felt we should clarify the misleading information because we want our clients to always feel confident in their Ann Taylor purchases.
November 21st, 2008 at 1:13 pm
Your article “Talbots Closing All Stores” is inaccurate. Movie Gallery is not planning to close any stores at this time. Please find an official statement from the company here: moviegallery.com. Please remove the paragraph about Movie Gallery from your article at your earliest convenience. Thank you.
November 21st, 2008 at 3:57 pm
Who is reporting this? This cannot be confirmed by any official report…. I find it highly suspect until there is some sort of press release from Talbot’s itself.
November 22nd, 2008 at 12:54 am
Just a quick comment…in a rush to spend my gift cards to Talbots, I just went this evening and asked a sales associate about the closings… she said that the news had got ahold of some false information and just reported erroneously. She said that no stores were closing and assured me that my cards were fine and did not think I needed to rush to spend my gift cards… Why would this report come out if it is not true? People are in a panick for nothing. She did say that some of the other stores on the “list” were in fact closing, but now I don’t know who to believe. The media loves to sensationalize everything…even a plain jane store like Talbots. Supposedly, they are now focusing on catering to the 35+ women of the world. I personally do not like their clothing and I think they are way overpriced. The quality of the clothing has not been up to par for me. I’ve had bad luck with most pieces I’ve purchased. What happened to good qual. clothing. Ann Taylor used to have gorgeous clothes, at a somewhat affordable price, but now they are really expensive. It seems like Banana Rep. has also gone in the same direction. Very pricey. A sweater for $175… I bought a coat for $178 instead… BR also used to be affordable. Where are people getting the $$$ to buy clothes at these “wanna be boutiques”? I don’t understand the rationale. As the economy goes down, the prices go up and the poor people that have lost a lot of money in the stock market are being subjected to steep prices, as stated, even at a regular store that used to be a moderately priced mall favorite. I could keep going, but I have to stop now… Thanks for listening.
K:)
November 22nd, 2008 at 5:55 pm
Im an associate at Talbots and we are not closing. The rumor probably is from the fact that we have recently closed our kids and mens stores to focus on woman’s, which is were the core of the money is made.
There is a e-mail that was sent to the stores confirming the rumor is not true and that they may seek legal action.
November 23rd, 2008 at 12:33 pm
Here are some news sources that may help readers decide for themselves whether the store closing information is real or rumor:
Abelson, Jenn. “Talbots Is Seeking a Buyer for J. Jill.”
The Boston Globe. 7 November 2008.
Ackerman, Ruthie. “Sharper Image Files for Bankruptcy.”
Forbes. 20 February 2008.
Barbaro, Michael. “Retailing Chains Caught in a Wave of Bankruptcies.”
The New York Times. 15 April 2008.
Barbaro, Michael. “Big Retailers Scaling Back Expansion Plans and Shutting Stores.”
The New York Times. 2 May 2008.
D’innocenzio, Anne. “Toy Stocks Enjoy Strong Gains As Official Start of Holiday Season Nears.”
Associated Press. 3 November 2006.
Finney, Michael. “Levitz Furniture Files for Bankruptcy.”
KGO-TV [San Francisco]. 27 November 2007.
Hirsh, Lou. “Wickes Furniture Begins Going-out-of-Business Sale.”
The Press-Enterprise. 29 February 2008.
Kingsbury, Kevin. “Restructuring Charges, Economic Environment Hurt AnnTaylor’s Net.”
The Wall Street Journal. 22 May 2008.
Kosdrosky, Terry. “Pep Boys Posts Wider Loss, Outlines Strategic Changes.”
The Wall Street Journal. 28 November 2007.
Lloyd, Mary Ellen. “Lowe’s 3Q Net Down 24% on Big-Ticket Sales Weakness.”
CNNMoney.com. 17 November 2008.
McCarty, Dawn and Michael Bathon. “Whitehall Jewelers Files for Bankruptcy Protection.”
Bloomberg News. 23 June 2008.
Niedt, Bob. “Erroneous Closings Now an Urban Legend.”
The [Syracuse] Post-Standard. 21 November 2008.
O’Donnell, Jayne. “Disney to Shutter 98 Stores; Home Depot Closing 15.”
USA Today. 1 May 2008.
Rovella, David E. and Dawn McCarty. “Movie Gallery Files Plan to Exit Bankruptcy in 2008.”
Bloomberg News. 23 December 2007.
Saranow, Jennifer. “AnnTaylor, Talbots Plan Further Cuts.”
The Wall Street Journal. 7 November 2008.
Soenarie, Angelique. “Whitehall Jewelers Going Out of Business.”
The Arizona Republic. 29 October 2008.
Associated Press. “KB Toys Hopes to Exit Chapter 11 Before Holidays.”
FOXNews.com. 16 May 2005.
Associated Press. “Consumer Electronics Store CompUSA Is Sold; Will Close All Stores.”
International Herald Tribune. 8 December 2007.
Associated Press. “Wilsons Leather Closing Stores.”
Green Bay Press-Gazette. 16 February 2008.
Associated Press. “Home Depot to Close 15 Underperforming US Stores.”
International Herald Tribune. 1 May 2008.
Birmingham News. “Movie Gallery to Shutter Another 160 Stores.”
3 April 2008.
CBS News. “Macy’s to Slash 2,300 Jobs.”
6 February 2008.
Computerworld. “Systemax to Buy CompUSA Brand, 16 Retail Outlets.”
9 January 2008.
Dow Jones Newswires. “Foot Locker 1Q Net Falls 82%; Backs Year Forecast.”
CNNMoney.com. 22 May 2008.
Inside Tucson Business. “Retail Down-Sizing.”
12 November 2008.
Reuters. “Dillard’s Cuts Spending, to Open Fewer Stores.”
31 October 2008.
Reuters. “AnnTaylor Sees Weak Holiday Season.”
21 November 2008.
WHAS-TV [ Louisville]. “Many Stores Closing Due to Retail Slump.”
22 May 2008.
November 24th, 2008 at 12:37 pm
I work for Talbots, and we are not closing! We had closed two of our divisions within the Talbots company, the kids and mens divisions are closing. That is all! If you buy a gift card at talbots its still good! No worries! The best way to find out if a store is closing is to contact the store directly!
November 25th, 2008 at 8:44 pm
Filing for Chapter 11 Bankruptcy protection does NOT mean a company is closing all of its stores. It also does NOT mean that it will not honor gift cards.
If a company is closing SOME of its stores, it doesn’t mean the company is doing badly, either, it just means it is closing underperforming stores and focusing its efforts on the high-performing ones.
Get your facts straight! If you want to get the REAL facts, go to this link on snopes: http://www.snopes.com/politics/business/bankruptcies.asp
December 2nd, 2008 at 2:14 am
I work for Talbots, and we ARE NOT closing. Trudy Sullivan, our CEO, addressed this last week. This is a very damaging rumor, and upset many of our loyal customers. Sales are actually really good right now, considering the shape our economy is in. If you haven’t checked out Talbots, you should do so on our website. We are carrying a fabulous line right now!
December 3rd, 2008 at 1:31 pm
I am so glad that Talbots is NOT closing!! boy you had me worried!! It is my favorite place to shop. I have done so for years. And for the lady named Kim, I am sorry that you do not like Talbots, I happen to think that they have great quality clothing at reasonable prices. The personalized attention is worth every penny!!
December 3rd, 2008 at 11:28 pm
I am an associate at Talbots and have been for some time now. I enjoy the close relationship we have with our regular (loyal) friends. ENJOY the once in the life time meetings of those of you just driving thru. It is sad that such misleading rumors were spread. For those of you that bothered, Thank You! for asking and for all your concern. And for those of you that didn’t seek the truth. You don’t know what your missing. A “GREAT” line awaits you. As for the $ amount /remember you “get” what you pay for!
Ask me about what I am wearing!! We’ll talk label. High end
December 4th, 2008 at 11:31 pm
I too work at Talbots. Don’t know where the idiots for this website got that information. However, WE ARE NOT CLOSING. WE ARE NOT CLOSING. WE ARE NOT CLOSING. Your article was very damaging to our company.
Below is the correct information.
Copied from Star Ledger
“Jump on the Internet”? I did that before I asked you to post a link.
The list that you posted is from an email that’s been floating around the Internet. Much of the information in that email is BOGUS, as in this example:
The email that you copied and pasted said THIS:
“Talbots,…All of Their Stores”
From a recent article:
Talbots victim of email hoax?
By Steve AdamsThe Patriot LedgerPosted Nov 20, 2008 @ 09:51 AM
HINGHAM — Talbots Inc. is refuting an apparent e-mail hoax that announces massive store closings at the chain and its J. Jill division.
The e-mail, which is of unknown origin, appears to be in widespread circulation.
It falsely states that the Hingham-based retailer planned to close all of its Talbots and J. Jill stores and urged shoppers to use their gift cards before they lose all value.
“The e-mail that is circulating is false and inaccurate,” Talbots spokeswoman Julie Lorigan said. “We are not shuttering our stores at either brand.”
The phrase “Talbots closing all stores” debuted on Google Trends’ “Hot List” of the 100 fastest-rising search terms on Tuesday. A link to a Web site called 1stnews.org repeated the bogus report that Talbots was closing all of its stores, some of them before Christmas.
The e-mail mentioned dozens of other retail chains and their store closing plans, some of which were announced months ago and others that appear to be false or exaggerated.
December 6th, 2008 at 3:48 am
I say….where there’s smoke……there’s fire…..heard it before….it’s all good……no worries….no problems…..then….the other shoe drops…… finished!!!!!
December 7th, 2008 at 3:46 am
Sorry honey, we’re here to stay! Talbots is NOT going under. You know why? We are the only place that women can get beautiful clothes, in all sizes, and EXCELLENT service. Our company is the best in every way, to its employees, and most of all to its invalueable customer base. We have women, who individually spend millions with us. I have had customer after customer say, I’m so glad you are not closing, Talbots is the only thing I wear!”
December 15th, 2008 at 9:20 pm
I also am an employee of Talbots and while it is true we have closed our mens and kids divisions, there is no truth to the rumor that we are closing all stores.
December 23rd, 2008 at 11:57 am
The Talbots store near my house just closed. I was in there a few days ago and some stuff was marked down but at least half the merchandise wasn’t even on sale. I would also bet the associates knew nothing about it.
December 27th, 2008 at 11:25 am
My wife shops at Talbots and I was surprised when she recently received a discount card in the mail just about Christmas time. Why would they send out discount cards when they supposedly closed before Christmas?
December 27th, 2008 at 7:51 pm
There was a story on the national news about Talbots closing stores tonight, but I couldn’t hear it all. However, I do notice that there no longer seems to be a “stores” section on their website…
December 28th, 2008 at 8:59 pm
Thank goodness Talbots is NOT closing. I went into a short depression. Ha. It’s where I buy all my clothes. I am short and the clothes are the right length. I can always find the shoes there too. From dressy to casual, to business chic. They’ve got it all…It’s a one stop shop.
The service is wonderful as in mature sales clerks who care and help. I don’t know what “Kim” is talking about when she runs down Talbots. She must have confused them with another store.
December 29th, 2008 at 5:54 pm
I was upset that Talbots may close. However, lately they have been looking a little too old for professional women. I am a 50 year old Director of Sales and everytime I purchase clothing that has a tag that says “made in China” I simply do not purchase it. The clothes made in China are crap and fall apart no matter where you get them. I have taken back several items that bead up or just do not hold up well at all. So I guess I will have to find another place to buy my clothes when they close. Even the employees have told me not to buy the ones that say made in China. I have spent several thousands in Talbots. Maybe a new buyer would benefit and save the company.
December 29th, 2008 at 10:26 pm
Joe, you are an idiot. I don’t know what section of the website you are or are not viewing, but it very plainly displays “Find a Talbots store” on the homepage.
January 1st, 2009 at 2:59 pm
In addition to the closing of Kid’s/Men’s lines in 2008, Talbots also intends to sell off the J. Jill Division. These are steps the company announced publicly as necessary to focus on the core missy, petite, and woman lines.
Talbots has been around since 1947, and in many of those years, new stores have been added to fanfare while under performing stores have been shuttered or relocated. This is a good strategy that is not new and should not change.
Overall, Talbots has taken several overt measures to reconnect with their core customer in a very difficult retail environment. Talbots has been open with investors and customers as well. This is the professional and right way to do business. It does not support the conspiracy theorists who point to isolated bits of information to create a sky-is-falling scare.
The article at the top of this page is not professional. Lack of research and the unfounded suggestion of impending doom for a solvent retailer have resulted in a doom and gloom article that is inaccurate and not worthy to be called journalism.
This article should be retracted with an apology for the harm it has caused to customers and share holders in the venerable Talbots brand. Because most people will not read all these comments, the false headline alone does its damage, impacting sales and stock prices.
I can’t believe Talbots hasn’t pursued legal action against this site.
January 5th, 2009 at 1:29 am
E-mails such as this surfaced in the Fall of 2007. Everything is totally incorrect. Talbots and J.Jill are not closing their stores. Now clean up your act. Apologize to Talbots and J. Jill and do so quickly. Get your act together and only report factual news, not junk news like this. Legal action should be pursued by Talbots and J. Jill against this site. Perhaps you should put a header at the top of your Website with a flashing apology to Talbots and J. Jill. This just proves not everything on the web is correct. Yours is the lowest of the lowest.
January 5th, 2009 at 5:07 am
I was a loyal customer of Talbots….until today. I tried to exchange a sweater today that I purchased for my mother for Christmas and the manager would not allow it since it was 1 day past their 90 day policy. None of the employees there were regulars and the original employee that serviced me would not even go get the manager, she just pointed in the direction of another register. It did not seem like a company trying to “reconnect with their core customer in a difficult retail environment.” I spend thousands of dollars a year at Talbots updating my wardrobe and if the manager allowed me to exchange my mother’s sweater I most likely would have found a couple things for myself. Instead, everytime I look at the sweater, I will remember the unfriendly employees at Talbots. The last time I had an unfriendly experience in a retail environment was right before Linens & Things filed for bankrupcy. Perhaps the person posting this site has insider information. At this point, I really do not care, I am taking my business somewhere else.
January 7th, 2009 at 9:25 am
Talbots has been forced to change their return policy because of returns abusers, and it does suck ass that that happened to you, Susan. We’ve been given strict orders not to deviate from the new return policy. Its a shame that the policy had to change, but there were people specifically buying dirt cheap outlet items from the catalog, and bringing them back to their local store and getting full price back. There were sooo many people doing this, over and over again.
January 8th, 2009 at 2:05 pm
Talbots has been my favorite place to shop for years. I never had a problem with the clothes and the stores I’ve purchase items from are always very organized and very well kept. I enjoy the friendly atmosphere. I have invested a lot of money in clothing at the stores. I hope Talbots says in business. I don’t want to shop anywhere else.
January 8th, 2009 at 8:02 pm
I had the same experience as Susan. When I tried to EXCHANGE a gift that I received from my parents (which had been ordered from a holiday catalog in October) I was informed of the 90 day policy. My mom had not been made aware when she placed the order either. All I needed to do was exchange for something that fit so that the money my parents spent would not go to waste. I called the company to see if they could help me but they clung to their “no exceptions” policy. After being thoroughly embarrassed in the store and then insulted on the phone I had to disappoint my mom who had wanted me to have something nice from Talbots for Christmas. This was a small sale and we are not huge customers but it was a great disappointment for me and my mom since this was the only gift she purchased for me. I understand abuse of retail stores. I used to be an assistant manager in a store in the mall so I saw the worst. However, at Christmas time “policy” should be more forgiving to accommodate exchanges for honest customers. (For example, I would have been willing to take a markdown price even though I had the receipt.) No store should be so inflexible to say “no exceptions”. If they wanted to, they could have helped. Now they have lost two (small and insignificant) customers. But, I will share my experience any chance I get.
January 22nd, 2009 at 10:27 pm
To Jill and Susan! Talbots has a very reasonable return policy…try returning at other store after even 60 days and see what happens! Talbots is more than generous and why did you wait so long to return it?? Even if it was purchased October 1st, you still had a week to take it back..Please? The employees are not rude they just told you something you didn’t want to hear!
January 23rd, 2009 at 2:27 pm
I am sorry that a small number of you have had a bad experience at Talbots. I must admit that I LOVE Talbots.
It is the one store that recognises that all women’s bodies are not created equal. I am one of those women who wear a plus on the top and misses 12 on the bottom. I can find great comfortably casual and fantastic professional wear at Talbot’s. I have never been disappointed and have never had a problem with returns or exchanges. This store is fantastic and I hope they never ever go out of business.
January 26th, 2009 at 3:02 pm
Right on Bonnie! I work for Talbots in fact I’m a manager. If we start to sway from our policy then everyone will want us to do the same. Why should there be a gray area? What kind of policy has a gray area? Three months and you can’t make up your mind? Really? This policy is so that we can make some profit from our merchandise. We DO want to stay in business.
January 30th, 2009 at 12:29 pm
Talbots laid off about 100 associate store managers on Thursday, January 29, 2009.
They are not going to make it, but are going through a slow death face out.
January 31st, 2009 at 2:51 pm
So I went to my local Talbots (SLC) and yes the lady who has been helping me for 4 years, Kristen is gone. Laid off. Now you understand who corporate America is in trouble. They laid her off and kept another girl that always has a strange smell on her breath, mix of cigaretts, alcohol and breath mint.
I am a size 18 and hwile Talbots have not had any selection for the longest I always got good service form Kristen. What a shame.
February 12th, 2009 at 10:19 pm
We did not lay off 100 associate store managers, we layed off 25 and tryed very hard to find other positions for those managers. Times are hard for all retailers and corperations and are doing again what we can to stay above water. Spend some money and help all of our nation out. Karla I’m so sorry for your experiance.
March 3rd, 2009 at 1:05 pm
After recently going from store to store looking for jeans that fit, my 4′11″ 21-year old was giving up and I suggested Talbots. I knew their prices were higher but if that’s what it took to get one good-fitting pair of jeans we were willing to try it. I’m sure the staff knew the minute we walked through the door we weren’t their typical customer, but the lady that helped us was nicer than nice and she helped my daughter find a pair of size 2P jeans that fit her like a glove and she was thrilled. They were my gift to her and worth every penny. She will definitely go back there for more clothes and I’m very glad they are not closing – now that we just discovered them. In the future, my Christmas presents/birthday gifts to her will include Talbot gift cards.
March 23rd, 2009 at 2:50 pm
Everyone is talking about Talbots not going to close. Well the Talbots in Roosevelt Field, NY is closed. Maybe the media was correct. I will not be surprised if we don’t hear of more closings.
March 26th, 2009 at 10:37 pm
I was not confusing Talbots with another store… I know Talbots and I know that I have paid top $$ for items and have been very unhappy with the longevity of my purchases… Nothing lasts. I want timeless pieces that can be worn and washed over and over… not a wear, wash, and give to Salvation Army… Obviously, I am not the only one that has issues with the clothing and the substandard textiles being used by Talbots. I spent $60 on a plain black shirt. Loved it… wore it two times, then washed in woolite and hung it dry…only to find threads unraveling…. loss of color, and a lot of piling. What is the point??? I have a shirt from Banana Rep. that I’ve had since 2002. The shirt is fabulous. The only reason there is a little hole in the sleeve is b/c my kitty caught his claw in it once… The talbots black shirt would’ve been long gone by now… I am no fool. I know my stores and the clothing is almost the same qual. as Target, but worse and again, overpriced. You do not “get what you pay for” at Talbots.
April 15th, 2009 at 4:16 pm
[...] shows that other recipients (like my mother-in-law) were gullible. Some irresponsible bloggers ran with the story. And worse, some mainstream media outlets like Forbes.com looked into and wrote articles about some [...]
April 22nd, 2009 at 8:09 pm
It think that Talbots is constantly getting worse, and the employees do not even recognize this problem because they refuse to take back the merchandise when it is defective. I purchased 3 pairs of pants and after 2 wearings there were threads hanging and hems coming out of 2 pairs making the pants look awful and cheap – they refused to let me return or exchange them since they had been worn. I will no longer be shopping there and hopefully they will learn how to treat their customers.
May 20th, 2009 at 1:02 am
Hi, I just wanted to say that I sincerely hope J.Jill goes out of business. They are so overpriced, never have a decent sale (5%??) and the clothes are boring not to mention the alarming rudeness of their employees. It used to be a pleastant place to shop and their styles were comfortable yet progressive but now they are just old lady clothes and they have hired some new people that don’t understand the concept of customer service. In this economy I am not spending money in a store that is charging ridiculous prices for basic clothing and is serving it up with a heaping does of bad attitude.
May 20th, 2009 at 1:11 am
Let me just say that I sincerely hope J.Jill goes out of business along with Talbot’s. I just went to a J.Jill store this evening around 9pm to buy some summer clothes and was rudely barked at by an employee that the store was closing in 20 minutes. I made it a few more steps inside the store before another employee barked at me that they were closing in 20 minutes and tried to bully me out of the store. Then they started locking the front doors and doing everything possible to harass me out of the store. They’re open until 9:30….wtf? If they think I will spend $79 on linen capris in that environment they are CRAZY. Funny thing is, I made my way over to Banana Republic and they had no problem giving me excellent customer service at 9:20!
July 17th, 2009 at 4:24 pm
I have been in retail for over 30 years, both in stores and in the corporate offices. Listening to some of the Talbot employees discussing the generous return policy and how it was implemented because some people took advantage of it is sad. Talbot’s talks of its customer service but created a no exceptions return policy. So, let me see if I have this straight, the economy is down, return customers – their retail base – is told tough luck regardless of circumstance. That tells me a couple of things – 1) Talbots DOES NOT care about its customers; 2) Talbots does NOT trust its managers or customer service people to make intelligent decisions. I have now spoken to 3 people (including my wife) who feel insulted and “ripped off” all of which were not abusing a return policy. They will never shop their again. They will tell all their friends and co-workers their story and Talbots will lose more of their base. To the employees that have written that the return policy is more than generous – be happy you never worked for me, as I guarantee that you would not have been there long. Oh, and by the way, all of my stores made lots of money, all of my stores had people trying to abuse or steal from me and never would I have told someone at 91 days or 97 days with a receipt that they were out of luck. I look forward to your going out of business sale.
July 29th, 2009 at 1:25 pm
Talbots stock is up 200% in 2 months because the management at the High Corporate Level right down to the Store Level thinks CUSTOMER FIRST. They had to change their exchange policy because it was one of the best in the world. People were taking advantage by bringing back product from months if not years ago after they used it and didn’t even wash it. They just kept the tag tucked or emptied their closet of items they never returned. People did this not because they were bad or not loyal but because of the bad economy. Talbots keep up the great work by bringing in up to date product and focusing on the smart business woman those that want to produce and succeed. Is that you ?
December 10th, 2009 at 7:35 pm
I have a complete satisfaction with Talbot’s service to customers. I have purchased garments from Talbot’s for about fifteen years and love the clothing. I choose the garments which are suitable for my attire and occasion and size, and whether the garment state to wash, I still take them to the dry cleaner to keep the perfection of my talbot’s garment to stay in good condition. I have started realizing that if a women wants quality in her life, she has to be willing to accept the steps toward the goals as well by taking better care of the valued garments.
March 3rd, 2010 at 2:18 pm
I am a long time and very happy customer of Talbot’s. The merchandise I purchase at Talbot’s is of the highest quality and last forever. I feel I get good value for the money I spend and the sales associates are always polite and helpful. I hope the stores in my area stay open..or at least I can still shop on line.
March 7th, 2010 at 5:23 pm
In my personal opinion Talbots was great and is now terrible. They made many stupid mistakes that led to thousands of people losing their jobs when they never should of. If Talbots had not bought J Jill those people would still be working in Hingham at their jobs. Also, if their new president hadn’t spent the million dollars to re-finish her office that would have been someone’s job that could still be working there. Talbots has drastically changed over the years and is not the business it used to be.